Last Updated: July 2025
This Cookie Policy explains how Capital Car Recovery Ltd (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website: www.capitalcarrecovery.uk. It explains what these technologies are, why we use them, and your rights to control their use.
- What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the site function properly, remember your preferences, and gather information to improve the user experience and services.
- Types of Cookies We Use
We use the following categories of cookies:
- a) Essential Cookies
These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions such as completing forms or requesting services.
Examples:
- Session authentication
- Load balancing
- b) Performance & Analytics Cookies
These cookies allow us to count visits and traffic sources to measure and improve the performance of our site. All data collected is anonymised.
Examples:
- Google Analytics
- Matomo (self-hosted analytics)
- c) Functional Cookies
These enhance website functionality and personalisation, such as remembering your location or preferences. If you do not allow these, some services may not function properly.
- d) Third-Party Cookies
These may be set by third parties whose services we have added to our pages (e.g. embedded maps, videos, or live chats).
- How We Use Cookies
We use cookies to:
- Ensure secure and reliable website operation
- Analyse traffic and user behaviour (anonymously)
- Improve navigation, content and performance
- Remember your preferences (if applicable)
- Your Choices & Consent
On your first visit, we ask for your consent to use non-essential cookies via a cookie banner.
You can:
- Accept all cookies
- Reject non-essential cookies
- Customise your cookie preferences
You can also control cookies through your browser settings. Most browsers allow you to:
- See what cookies are stored
- Delete cookies
- Block cookies entirely or from specific sites
Note: Disabling cookies may affect website functionality.
- Cookie Duration
Cookies can be:
- Session cookies – deleted when you close your browser
- Persistent cookies – remain until they expire or you delete them
We use both types depending on the function.
- Updates to This Policy
We may update this Cookie Policy to reflect changes in law, our technology or website functionality. Check this page regularly for the latest version.
- Contact Us
If you have any questions about our cookie practices:
📨 Email: info@capitalcarrecovery.uk
📞 Phone: 077 63 63 63 60
Capital Car Recovery Ltd
Registered in England & Wales